We hope that Shooting Star meets your auction management needs. We are committed to maintaining a quality product.

If you are having problems, please check the Frequently Asked Questions first. Your question may already be answered.

For general usage questions, please check the Shooting Star Community Forum.

We are unable to provide phone support but we are happy to answer any questions you may have via email.

For specific support questions, please send an email to


We periodically send out announcements regarding updates and bug fixes. Don't worry, we won't share your email address with anyone and you won't receive any unsolicited ads.

To join our mailing list, send an email to:



Please note that this email address is for the mailing list bot only and is never looked at by human eyes.


AOL and MSN users can now take full advantage of Shooting Star's email functions!

Shooting Star can send email through our Foo Dog email server. Email sent through our FDS Email server will look like it was sent from your AOL or MSN account. When people reply to your SS email it will be sent to your AOL/MSN email address.

Click here for more information.