Certain ISPs (such as aol.com and msn.com) don't provide their subscribers with SMTP email servers that can be used with Shooting Star. If you are unable to configure SS to use your ISP's email server, we can provide you with an account on our email server. This will enable you to send email with SS. This account can only be used by SS to send out email - in other words it isn't a full email account where you can store and retrieve email. This service is provided free of charge. Click here, if you are interested in applying for an account.